Services

We are committed for high quality technology and business services with personal attention and reasonably priced. We communicate regularly with the clients to determine what their needs are and what we can do to help them drive their business to meet their goals. This is our relationship value to our clients. We do not just sell a product or service and then wait for the client to call us when something is wrong. We are always looking for new, innovative ways to help you grow your business. Here is a current list of our client driven services. 

Backup & Storage Solutions

Why backup online?

Conventional backup solutions are not enough

Traditional backup solutions have low ROI for businesses today. They are costly, inefficient, and inflexible and time consuming. Poor “unstructured” conventional backup methodologies, such as tape, CD-ROM and external hard drives are simply inadequate for a host of reasons:

• High failure rates during restore operations
• Slow read / write speed
• Difficulty in detecting backup problems before performing a restore
• Problems finding the data that needs to be restored
• High maintenance cost
• Expensive off-site storage of tape libraries
• Inflexibility of fixed capacity backup media
• High risk of negligence-induced problems (e.g. lost or misplaced data)

Online backup is the standard data protection method for successful businesses today because it’s the only solution that addresses all of these issues. It offers all the capability and flexibility to handle the whole process of data backup efficiently and effectively. It has all the backup and recovery capabilities seen in D2D backups, but stores your data off-site by default, thereby being able to fully protect your data. Even if the original infrastructure is unavailable due to a catastrophic failure, you can recover your critical documents instantly through a secure web interface.

Equipment storing information can fail. Backup, whether it is local or offsite maintains a copy of an organization’s valuable data in the event of a system failure or natural disaster as well as retains data to fulfil compliance requirements. With the additional copy of data, IT administrators gain the ability to easily search or restore important files. A backup solution for data restores is an integral part of an organization’s disaster recovery plan.

Tapes require the manual management of scheduling backups. Hard drives only create one instance of your data. Whether using tapes or hard drives, the stored data has no means to minimize file duplications and does not possess revision history to select the correct historical version to revert back to. Another potential point of failure with tape is the need to regularly transport data offsite for a secondary copy in the event of a system failure or disaster.

In comparison, an online backup solution is easy to manage with automatic backups based on a scheduled event or in a continuous mode, or changes made to files, as well as the secure transfer and storage of data offsite for disaster recovery.

Our online backup partner’s remote data backup services are ideally suited for small to medium sized businesses (SMEs) operating Microsoft Windows servers and applications such as Microsoft Exchange or Microsoft Dynamics.

We provides a fully automated, off-site and secure IT data backup and recovery solution that delivers hassle-free, continuous capability and capacity.

By using our backup services you can focus your resources on supporting the real needs of your business, not on time consuming and error-prone backups, with the cast-iron assurance that if data is lost you can recover it easily and quickly.

Data Center Management 

We provide these services in the perspective of a consulting procedure which take clients through an assessment exercise designed to align IT operations with business requirements that results is a more complete view of IT resources. Further these resources are optimized using our state of the art transformation approaches such as cloud computing, virtualization, legacy modernization and master data management which bring resources on demand at significantly lower.

Data Center Operations includes

• Server management 
• Network management
• Storage management
• Infrastructure Application Management
• Database Administration

Database Solutions

Database Administration

The most important part of IT operations and the one that is the most complex is database operations and supporting master data management architecture. The lack of a well data management can lead to inaccurate record keeping effecting customer satisfaction and if not addressed lost business. 

We provide help in designing and implementing solutions that will enable them to take advantage of the latest technologies while ensuring consistency and accuracy of data.

Consulting – Full suite of assessment and design services covering all aspects of database rollouts, implementations, integration and sustaining activities from both an IT and business process perspective.

Production Services – includes managing and monitoring mission critical databases, and standardizing business rules and procedures across the organization and implementing industry best practices.

Database design – includes services for creating database architectures that integrate different application structures providing consistency for accurate data capture and reporting.

Security and audits – Covers the design, implementation and monitoring secure infrastructures to keep data self and secure.

Deployment and administration – global rollout services via a wide range of methods including public and hybrid cloud;

Query tuning and performance- models the expected usage of a system by simulating multiple users accessing the system concurrently. We cover databases related, application servers related, user interfaces related.

Data Integration Solutions

We have experience in planning and implementing enterprise-level solutions using Microsoft technologies. Working in cooperation with leading vendors of ETL (Extract->Transform->Load) and BI (Business Intelligence) tools, we continuously seek the most cost-effective way to achieve data integration goals.

Microsoft Data Transformation Services 

We do data transformation and interchange between databases. With proven technologies we import, export and transform data from diverse sources into single or multiple destinations database.

We approach is very effective for structured data sources (rather than flat files or XML) and when required transformations contain little business logic. We recommend clients to build their systems on the top of Data Transformation Services.

Using Microsoft Analysis Services, we provide business intelligence tool that offers full OLAP functionality.

Desktop Management

Deployment and Support

Application deployment

Configuration settings

IT asset management & tracing

Troubleshooting, maintenance – automated operations with available 24/7 help desk support for quick problem resolution

Security and Patch Management – software and patch distribution with zero touch which insurances the  removal of vulnerable and unnecessary services, patching security holes, and securing access controls, application security patches or service packs.

IT Infrastructure Management Service

Enterprises can achieve cost efficiencies and accelerated time-to-delivery by leveraging our process model, proven methodologies, standardized tools and mature processes for enterprise infrastructure management services (IMS). We offers focused solutions in core infrastructure areas and leverage its proven IT infrastructure assessment tool and methodologies to design solutions that are closely aligned to the client’s business strategy.

Our comprehensive, industry-leading portfolio of infrastructure management services guarantees high reliability, round-the-clock availability, remote manageability, and optimum scalability. Our domain expertise spans diverse set of systems and technologies. Clients can leverage our services to avail proactive and cost-effective solutions and gain quick return on IT infrastructure investments.

The challenge today at each step is to remain relevant in a rapidly changing and highly volatile business world; enterprises face significant challenges in scaling and managing their global IT infrastructure. To meet these challenges, we offers intensive solutions in core infrastructure areas for building and managing the enterprise IT infrastructure comprising services 

>> Data Center management

>> Desktop management

>> Database administration and

>> Web operations.

Hospital Information Management Software (HIMS)

Infrastructure Application Management

Some of the key challenges that enterprises face, include:

• High operational cost associated with managing legacy and redundant applications
• Lack of application alignment with business requirements
• Inability to proactively identify application failures or respond rapidly to incidents based on business importance
• End-user complaints due to application performance or availability issues
• Difficulty in integrating with web-based and modern distributed platforms and environments
• Inability to meet required service quality objectives or comply with regulatory requirements
• Shortage of skilled resources.

Being experienced IT Service provider we can effectively resolve your challenges through end-to-end management of infrastructure, applications, and business processes.

• Application monitoring  and reporting – supporting all operational parameters including usage, throughput and availability
• Administration and troubleshooting – includes automated operations  and analytics based on thresholds and triggered events that can offline, initialize and restart an application without operator intervention
• Install/ upgrade/ patching – including version management and remote distribution
• Security & hardening – covers the  removal of vulnerable and unnecessary services, patching security holes, and securing access controls
• Configuration and backup management – includes activities such as the creation and management of separate instances to reduce application downtime.

Network Management

• Network Monitoring and Reporting – 24×7 monitoring to include proactive problem identification and resolution of an enterprise IT environment, historical trend information and up-to-date performance snapshots.
• Administration and troubleshooting of devices  & services – Automated procedures and analytics identify and fix potential problems before performance is affected.
• Install/ upgrade/ patching of devices  – including all associated administrative services such as adds, moves and changes
• Network security and  hardening  – approaches include the use of the latest standard devices and technology to monitor all network end points
• Configuration and backup management – including service restoration, image maintenance and rollbacks.

Network Cabling & Rack Installations

We provide Computer Network Cabling plans that can grow with your organization. Our consultants and Computer Network cabling installers provide office cable management services that will enhance your bottom line.

When you depend on us for strategic solutions including communications cabling solutions, network cabling, structured cabling plans, office moving, office cable management, equipment/server racks, office cabling services, or structured cabling installation, you know you’re getting a solution that works for the life of your business.

As experts in the creation and implementation of Computer Network Cabling, we deliver solutions that will benefit your company for many years in the future. Meet your long-term business goals with Computer Network Cabling and office moving solutions that are designed to last.

Computer Network Cabling Services Cat5/Cat6/Cat7

We install network & voice cabling including Cat3 Cat5 & Cat6. Whether you need a single cable drop, DMARC extension or need to cable the entire office we can handle it all.

We can install network racks, patch panels, wall plates or surface mounted modular boxes. All of our cabling is guaranteed and all of our cabling is tested and error free. We also troubleshoot and test existing cable installations.

Read Why Use Structured Cabling?

Consistency – A structured cabling system can use the same cabling system for everything. Do you really want to figure out how to install and troubleshoot the phone cabling, then figure out the Ethernet cabling, then figure out the ISDN cabling? What happens when you revisit this in 6 months to make a change for two-line phones?

Long life- Structured cabling is an investment that will last for the long term.

Support for multi-vendor equipment – A standards-based structured cabling system will support your applications and hardware even after you change or mix & match vendors. With the proper structured cabling system you will not have to rework the cabling when you upgrade to another vendor or model.

Simplify moves/adds/changes – Need to move a computer or TV from one room to another. Add a modem connection to the office. Add a two-line phone, DSL, AND fax to the office. Share files or printers between computers.

Simplify troubleshooting – Even cables that were installed correctly can fail — and they do. With a structured wiring system, problems are less likely to down the entire network, easier to isolate, and easier to fix.

Support for future applications – Your structured cabling system will support future applications like multimedia, video conferencing, and who knows what else, with little or no upgrade pain.

Open Source Software Solutions

Open Source Software continues to be one of the most viable and leading levers for cost optimization. The overall adoption trends and economics around OSS confirm that this technology is making significant headway as an IT Platform even for mission-critical business applications. Some of the key drivers for adoption of OSS solutions include:

• Substantial reduction in total-cost-of-ownership of proprietary solutions
• Significantly lower support costs compared to proprietary software
• Increased agility through shorter development time and faster time-to-market
• Vendor independence and flexibility
• Open standards and open development process
• Increased innovation opportunities.

However, the challenges faced in a safe, secure and gainful adoption of OSS include:

• Need for well-defined policies and a robust governance model at an organizational level
• Integration and interoperability with commercial and/or open source products
• Need for no compromise on account of OSS licensing issues linked to organization’s IP
• Security compliance
• Product viability and sustenance
• SLA-driven product support.

Security and User Management

It designs and creates policies and practices to integrate security-rich identity and authentication into an on demand business environment.

First, the access, authorization and authentication requirements are gathered, and then delegated security administration authority to facilitate Web access on demand is provided. The users of the applications are then authorized and authenticated through user provisioning, identity administration, role-based access control and delegated administration.

Server Management

• Server monitoring and reporting – covers all operational parameters done onsite or remotely with tools that provide utilization, performance and availability reports.
• Administration and troubleshooting of servers/ services – includes all aspects of relevant ITIL processes
• Install/ upgrade/ patching of servers – covering a broad range of operating systems includes full system backup after an initial installation
• Server security & hardening – highly customized capabilities, updated as threats evolve to ensure that critical resources have up-to-date patches and are able to defend against known vulnerabilities
• Backup, recovery and job scheduling – this includes full, incremental or cumulative approaches covering clients, servers and storage units.

Storage Management

All listed capabilities support a range of deployment models including RAID, SAN, Virtualization and cloud.

• Storage monitoring and reporting – covers all operational parameters done onsite or remotely with tools that provide utilization, performance and availability of all storage resources.
• Administration and troubleshooting – includes automated operations  and analytics based on thresholds and triggered events
• Install/ upgrade/ patching – including all associated administrative services such as adds, moves and changes
• Security & hardening – covers the removal of vulnerable and unnecessary services, patching security holes, and securing access controls.
• Configuration and backup management – including cloud based and de-duplication approaches.

Web Technology Solutions

Portal and Content Management

Portals and Content Management services includes consulting, analysis, design development, integration, migration and testing services for portal and content management solutions.

We have expertise in the latest technologies and deliver state-of-the-art solutions to our customers. Our solutions span across various CMS and Portal products with rich social and web 2.0 features like blogs, wikis, social networking, communities of practice, web-casts and pod-casts.

Web 2.0

Web 2.0 offering helps clients transition from their existing static websites offering static information to a new computing Web 2.0 dynamic platform. Web 2.0 offerings are as below:

Framework for bringing successful consumer technologies into the enterprise Social Computing Technologies like blogs, wikis, social networking,   communities of practice, web-casts and pod-casts.

Develop Rich Internet Applications

Deliver Rich content and experience on the web

Enable interactive and a high quality end-user experience

Enhance creativity, communications, secure information sharing, collaboration and functionality of the web.

Leverage technologies like Macromedia Flex, XHTML, XML, XAML, Silverlight etc.

Knowledge Management & Enterprise Social Networking

Knowledge Management System (KM System) refers to an IT based system for managing knowledge in organizations for supporting creation, capture, storage and distribution of information. 

The idea of a KM system is to enable employees to have ready access to the organization’s documented base of facts, sources of information, and solutions. For example a typical claim justifying the creation of a KM system might run something like this: an engineer could know the metallurgical composition of an alloy that reduces sound in gear systems. Sharing this information organization wide can lead to more effective engine design and it could also lead to ideas for new or improved equipment.

A KM system could be any of the following: 

Document based i.e. any technology that permits creation/ management/ sharing of formatted documents such as Lotus Notes, SharePoint, web, distributed databases etc.

Provide network maps of the organization showing the flow of communication between entities and individuals.

Increasingly social computing tools are being deployed to provide a more living approach to creation of a KM system.

Workflow and Business Process Management (BPM)

We design and develop solutions that help companies leverage their resources in the execution of automated business processes and gives them power to implement and control specific business strategies. We provide Workflow and BPM solutions that help execute business strategies by aligning process workflow.

Web Operations

Web operations that include social networking approaches that interact with clients using mechanisms of their choice that provide them with the opportunity to interact and the motivation to come back and conduct business.

We provides

Availability Monitoring

Availability, Capacity and Performance Reporting

Application Deployment Support and Troubleshooting

Installations and Configuration

Read more on Web 2.0

Cloud Computing

Being a business owner, your responsibilities include making sure that all of your employees have the right hardware and software they need to do their jobs. Buying computers for everyone isn’t enough; you also have to purchase software or software licenses to give employees the tools they require. Whenever you have a new hire, you have to buy more software or make sure your current software license allows another user. It’s so stressful that you find it difficult to go to sleep on your huge pile of money every night.

Very Soon, there may be an alternative for executives like you. Instead of installing a suite of software for each computer, you’d only have to load one application. That application would allow workers to log into a Web-based service which hosts all the programs the user would need for his or her job. Remote machines owned by another company would run everything from e-mail to word processing to complex data analysis programs. It’s called cloud computing, and it could change the entire computer industry.

In a cloud computing system, there’s a significant workload shift. Local computers no longer have to do all the heavy lifting when it comes to running applications. The network of computers that make up the cloud handles them instead. Hardware and software demands on the user’s side decrease. The only thing the user’s computer needs to be able to run is the cloud computing system’s interface software, which can be as simple as a Web browser, and the cloud’s network takes care of the rest.

We provide and implement various cloud computing solutions to our client as required fulfilling their IT needs.

IP Surveillance Solution

We deals in major brands of IP cameras and Surveillance accessories, our web-based management and recording software is compatible with most of communication products. Features we provide 

• User friendly interface
• User level authentication security
• Camera level authentication security
• Multiple resolution live steaming video
• Multiple resolution camera recording
• Multiple level user profile management

Advantages of an IP Surveillance Solution

• Future Technology – Primitive analog cameras and recording systems used in older CCTV systems are obsolete. Today digital video recorders DVR are expected to meet the requirements. Network based IP camera are upgradable with firmware and works on network cables so no need of additional coaxial cabling.
• Flexibility – Place it anywhere; it can be access real-time video streaming at any time from any computer anywhere, this is best for saving time and money. The video can be store at remote locations for convenience.
• Functionality – Network video products can be programmed for a wide range of applications.
• Scalability – It is designed to provide plug-and-play simplicity for small installation and flexibility for integration into larger, more professional applications.
• Ease of installation – Everything needed to connect and start streaming video is built into the device, which reduce installation time and simplifies network management.
• Reliability – Several levels of password protection and tamper free network appliance designed deliver the most reliable operation.

Firewall UTM Systems

Unified Threat Management (UTM) is a comprehensive solution that has recently emerged in the network security industry. UTM is the evolution of the traditional firewall into an all-inclusive security product able to perform multiple security functions within one single appliance: network firewalling, network intrusion prevention and gateway antivirus (AV), gateway anti-spam, VPN, content filtering, load balancing, data leak prevention and on-appliance reporting.

UTM solutions emerged of the need to stop the increasing number of attacks on corporate information systems via hacking/cracking, viruses, worms – mostly an outcome of blended threats and insider threats. Data security and unauthorized employee access have become major business concerns for enterprises today. This is because malicious intent and the resultant loss of confidential data can lead to huge financial losses as well as corresponding legal liabilities

The primary market of UTM providers is the SMB and Enterprise segment, although we are providing UTM solutions for small offices/remote offices at nominal cost.

Virtualisation 

We are leading provider of IT Virtualization and Consolidation technologies and services to companies in helping organizations utilize emerging technologies to solve their critical business challenges. 

We are proud to call our IT Infrastructure Consolidation and Virtualization Service as VGOGreen.

Our VGOGreen package offers IT Infrastructure consolidation and virtualization consulting, design, implementation and testing services to the enterprises. VGOGreen helps our enterprise customers to implement and promote energy-efficient technologies and hardware infrastructure that will enable continued progress while minimizing and even reversing damage to our earth.

Why VGOGreen?

Many organizations are consolidating, or centralizing, IT today using the Virtualization technologies in order to reduce the server farms thus minimizes the power and cooling systems utilization. Virtualization is an abstraction layer that decouples the physical hardware from the operating system to deliver greater IT resource utilization and flexibility.

IT consolidation provides many benefits, including simpler, easier to manage applications and infrastructure. But accelerating application performance is a key to a successful IT centralization project. Application performance optimization is an important component of consolidation because users are required to perform many more transactions over the wide area network than before.

VGOGreen Benefits

• Multiple applications and operating systems can be supported within a single physical system 60-80% utilization rates for x86 servers up from today’s 5-15%
• Servers can be consolidated into virtual machines on either a scale-up or scale-out architecture
• Computing resources are treated as a uniform pool to be allocated to virtual machines in a controlled manner

• Virtual machines are completely isolated from the host machine and other virtual machines. If a virtual machine crashes, all others are unaffected

• Change request response times measured in minutes

• Data does not leak across virtual machines and applications can only communicate over configured network connections

• Complete virtual machine environment is saved as a single file; easy to back up, move and copy

• Zero-downtime hardware maintenance without waiting for maintenance windows

• Standardized virtualized hardware is presented to the application – guaranteeing compatibility

VGOGreen Implementation Expertise

Our VMware, Hyper-V Engineering team simplifies the complex design and implementation issues of the Virtualization so companies leverage their storage, network, and computing resources to control costs and respond faster. The VMware based virtual infrastructure approach to IT management creates virtual services out of the physical IT infrastructure, enabling administrators to allocate these virtual resources quickly to the business units that need them most. Our Hardware management is completely separated from software management, and hardware equipment can be treated as a single pool of processing, storage and networking power to be allocated and de-allocated on the fly to various software services.